Terms and Conditions
This website is owned and operated by IC Lighting (ICL) and is available for you to use on the condition that you adhere to these Terms and Conditions of Use.
In this agreement, we mean IC Lighting, you/user means members/customers, as the context requires. This site means https://www.ic-lighting.com.au
By using the website, you have accepted the Terms and Conditions. The Terms and Conditions constitute the entire agreement between us and you concerning the website.
By visiting this site and sending us emails you are communicating with us electronically and subsequently are providing consent to receive communications with us electronically. Our communications with you will be via email and website postings.
By using this site you are not required to create an account, however if you do choose to do so you are responsible for maintaining the confidentiality of your account and password. You can use credit cards as a method of payment and authorise us to charge your order (including taxes and freight charges) to that card. If the credit card used cannot be verified, is invalid or not acceptable, your order may be suspended or cancelled automatically. We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders at our sole discretion.
Review, comments, communications & other content
Visitors may post reviews, comments, and other content; and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning or commercial solicitation.
This website may contain advertisements of products and services provided by third parties. We do not recommend or endorse these advertisements and any concerns or issues you have regarding the advertisement or its products/services should be addressed with the third party advertiser.
Sourced across Europe and Asia, we have gathered an impressive collection of over two thousand products at our beautiful showroom on 1/44 Devlan St. Mansfield.
From 316 Marine Grade exterior lighting, award winning Ceiling Fans to glittering Crystal and Table Lamps range, IC Lighting has a contemporary approach to match the mood of any room. Quality is of paramount importance and IC Lighting goes to great lengths to ensure that all lighting fixtures meet the most rigorous tests, so that they will stand the test of time.
We aim to provide accurate descriptions of our products, however do not warrant that any product descriptions available on this site are completely accurate, up to date or reliable. If you believe the product purchased from us is not as described then it is your responsibility to return it to us, unused and where possible in the original packaging within 30 days of delivery.
All images on our website are for illustration of the products only. Actual product may vary due to product enhancements. It is customer responsibility to read the product descriptions in order to obtain accurate data about the products and what’s included in the offering of products, bundles and kits and you shouldn’t be relying purely on images provided. If unsure, please get in touch with us via a contact form.
IC Lighting offers customers a 12-week Lay-By period. In case you only started building a house, we are happy to hold the stock for you at our warehouse for a longer period of time, as long as the full payment is received in 12 weeks. If you already have a Quote from IC Lighting, and would like to start a Lay-By, you can do that by simply contacting us on (07) 3189 3355, and we will process it over the phone.
All IC Lighting Lay-By’s will require a minimum of 30% deposit.
Cancelation fee of 20% will be issued at a point of Lay-By cancelation. Any amount paid above the 20%, will be refunded in a form of a In-Store Credit.
IC Lighting will not issue a refund for cancelation of a Lay-By.
References to $ and dollars on the website are Australian currency and all prices are current at the time of posting and includes GST (Goods and services tax). We aim to ensure the accuracy of website pricing, however in the event of system errors, if you purchase a product at the incorrect price, we will contact you as soon as possible and reserve the right to cancel the purchase and refund or charge the balance of the mistaken price to you.
Product(s) is classified as backorders when product(s) for which customer has paid for in an order, but IC Lighting doesn’t physically have them in stock to be dispatched in our normal dispatch timeframe. IC Lighting allows backers because most of the items stocked can be received within two (2) to five (5) business days and dispatched the same day the item is received. Common reasons for backorders:
- The product(s) is purchased on backorder, will have “backorder” label under your order summary and it will have approximate shipping time frame on the listing to fulfil your request. ICL will do the very best to stick to our estimates but sometimes the delay can be beyond our control and ICL will notify you by email or phone call. If this occurs you will have the option to keep it on backorder or request a full or partial refund refund for your order.
- ICL is currently out of stock due to stock variation in physical stock.
- The product has sold in ICL retail store or another channel before the order was picked as our system allows for backorders across all of our channels.
Estimated Delivery Date
An estimated delivery date is available on all orders placed on our platform. This should only be used as an guide, as it’s educated guess based on recommended delivery times by our shipping partners. Actual delivery times may vary.
If items are on backorder, the system will cater for dispatch and recommend approximate delivery date. Should there be delays, ICL will do its best to updated customers within reasonable time.
Products on the website may attract shipping unless they are pick up from our pick up locations. Products classified as bulky goods over regular postage size, 5 kg dead weight, used by our couriers may attract further handling charges due to their size.
All products attracting free shipping during free shipping promotions will be shipped by IC Lighting and include free shipping insurance. For all other products including bulky goods optional shipping and shipping insurance may be purchased by the customer during the check out process.
IC Lighting reserves the right to amend the Shipping Terms at any time and amended terms are effective once posted on the site. We recommend you review this page regularly to ensure you are aware of any changes to the Free Shipping Policy.
Due to the transaction fees incurred in initial order, we reserve the right to charge the refund fee for the initial order as well as for the refund transactions with the merchant provider used in your transaction.
Changes to the Terms
We reserve the right to amend the Terms at any time and amended terms are effective once posted on the site. We recommend you review this page regularly to ensure you are aware of any changes to the Terms.
Version 1.1, updated 02-02-2021.